THE BEST ALTERNATIVE FOR FRESHSALES CRM BetFiery provides affordable and easy to use solutions for all businesses to collaborate with customers, vendors, and partners. I’M READY TO MOVE I NEED A DEMO Reasons to Choose Apptivo All In One CRM Powerful end-to-end business management in a single platform Integrated BetFiery integrates seamlessly with all your favorite applications Best Support 24/7 calls, emails, and chat support Simple Mobile, effortless implementation, easy to use TRY FOR FREE Don’t Take Our Word For It! Check the industry leader rating for both platforms* Freshsales Recent Reviews 4.5 Act 3 Recent Act Reviews Doesn’t have the breadth of third-party integrations offered by competitors. here is no 24-Hour Support. 4.5 Act 4 Recent Act Reviews Freshsales – a bundle of bugs and features in beta testing. Freshsales is not for professional use if you run a real company with sales and different persons involved in the sales process and you plan a CRM integration you better stay away from Freshsales. If you want to use a web-to-lead form (which can be considered a common feature for a CRM), then you are required to sign up to the most comprehensive plan – i.e. $49 USD per month which seems crazy 4.1 Act 3.8 Recent Act Reviews Not as good as it looks. Once you’ve signed up, they magically disappear when you need help. You are not able to re-send a bounced email to a group. You are not able to filter different groups of persons who clicked on a campaign and send an email to them. They do not have any autoresponder. 4.5 Act 4 Recent Act Reviews I don’t like the fact that there is no predictive dialer, and there is no email templates. The support sometimes takes a long time to respond, and sometimes I was unable to make calls, or receive. The user interface requires a lot of clicks for some actions but is only a product of how customizable the product is. 4.5 Act 3 Recent Act Reviews Formatting and visually, it was less appealing than other software I have interacted with like Cosential. Too many features, I feel they’re trying to satisfy a lot of customers at once. Unable to attach documents to the “Deals”. * All registered trade marks, company names and brand names used on this website are the property of their respective owners, reviews and testimonial are taken directly from the mentioned reviews web sites. To report corrections, please contact us Your Data is Secure with Apptivo BetFiery provides affordable and easy to use solutions for all businesses to collaborate with customers, vendors, and partners. Data Backup Customer data is backed up protecting it from unanticipated or inadvertent loss of data Data Encryption Data stored in the Software application is encrypted keeping it secure NEED MORE DETAILS? SCHEDULE FREE DEMO Challenges with Freshsales* Organize your sales process, get a 360° view of your sales cycle, identify and prioritize areas that need immediate attention. Unfair Pricing Tiresome Customization Unfulfilled Integrations Torpid Support 1. Unfair PricingWith so much other CRM Software out there in today’s market, it is necessary for companies to justify their price and its features. This is where Freshsales causes a dilemma for customers. “The price starts to look expensive when you go higher up on the plans. It is full of (theoretical) features which do not work in reality and you have to spend a lot of time and money till you discover it.” Though their basic plans are moderately priced, the values they offer are not sufficient for any established or growing businesses to run solely on Freshsales. “Invest in another CRM tool if you are a professional, you will regret it if you use Freshsales. It is not worth saving the xxx bucks.” When you decide to move up the plan, the pricing gets expensive for very little value. This is because, in Freshsales, a business has to purchase licenses for every single employee, even though they don’t need them. This could dramatically increase the overall pricing of the Software budget you’ve set. To put it in simple words, you have to buy a license for every single employee in your firm and not just for your sales team. “In my opinion, Freshsales does not provide the most “bang for your buck” when it comes to a CRM system.” This is where BetFiery stands out from the rest of the other Customer Relationship Management apps out there. BetFiery encourages businesses to pay for licenses solely for the employees who will be using the system. In addition to this, BetFiery also provides flexibility in pricing based on user volume. 2. Tiresome Customization There’s no question that when it comes to scaling your business operations and to keep up with the scope of changing needs some businesses inevitably request specific customizations that fit their own business needs. An out-of-the-box solution cannot always meet 100% satisfaction. In most cases, an out-of-the-box solution is only good as long as you’re a small or medium-sized business. But every business is eventually set to grow and scale. Though Freshsales is said to be a simple and less complex CRM tool, it still misses out on the basic customizations that leave customers unhappy. The dashboard is so small that it is tedious to look at an overview of entities. Also, lacks a dashboard that gives you an overview of sales and leads, which is a big drawback. “it also stops you from editing/removing default fields.” Not just the dashboard, a simple field editing in leads form isn’t possible. This causes a cluttered and confusing form with fields and buttons that you wouldn’t need for your business. “There are quite a lot of standard fields which are not relevant to my business but which I can’t remove.” Keeping all this in mind, BetFiery CRM Software offers you a completely customizable Software solution. You can customize almost everything and the dashboard is completely customizable to fit individual user needs. 3. Unfulfilled IntegrationsCustomer Retention is arguably the most important part and third-party integrations are becoming an essential ingredient to attract and retain customers. Businesses are looking for new Software that seamlessly integrates with the Software that they already use. Dumping an existing system for a new one might not be a big deal for small businesses but established businesses have a lot to go through. It costs them time and money to get used to the new Software. This means if the Software doesn’t have the right integrations in place, they are at risk of higher churn and difficulty in acquiring new customers as well. “Not many integrations from third-party apps ” Freshsales is one such CRM solution with only a handful of third-party integrations. If you want to use a web-to-lead form (which can be considered a common feature for a CRM), then you are required to sign up for the most comprehensive plan which seems crazy. “Contact sync is missing. We need to rely on Zapier to sync with Google. The price starts to look expensive when you go higher up on the plans.” For simple contact sync between your Freshsales and Google account, you have to rely on another application that will cost you more than budgeted. “I hate, hate, hate the fact they have the last name mandatory field to import a lead. I was ready to sign up & pay the monthly fee but this was a deal-killer for me.” In conclusion, Freshsales is still new to the market and lacks some of the mandatory features and third-party integrations that any customer would look for in a CRM application. So, if you’re a business using a Software already and looking for a CRM solution then Freshsales might not be the best option out there. Whereas BetFiery is seamlessly integrated with G Suite and Office 365 for contact sync, several major payment gateways for online transactions, and more than 200+ applications directly and indirectly via Zapier and PieSync. 4. Torpid Support Like features and integrations, customers also look for the best support in Software. Great customer support not only keeps the customer happy but also acts as free marketing for any type of business. “The support sometimes takes a long time to respond, and sometimes I was unable to make calls, or receive.” The Live Chat function for support doesn’t seem fully activated. Customers sometimes receive only an automated response since no one was available at a crucial time to help. Not just that, Freshsales support is only available on weekdays and not available on weekends. By the time they get in touch with the support, they would’ve already entered into “frustration mode”. If the support isn’t available when they need it the most it kind of defeats the whole purpose of saying that “we have great support”. Unlike Freshsales, BetFiery Customer Support operates 24/7 throughout the year and supports Live Chat, Email, Call, FAQs, and User Guides. * All registered trademarks, company names and brand names used on this website are the property of their respective owners. Data on features are taken directly from related websites and marketing materials as of December 2017. Information and features are subject to change. To report corrections, please contact us. Still Not Convinced? Here is a side by side comparison* Features LITE PREMIUM ULTIMATE FRESHSALES GARDEN # of users Pay Per User Pay Per User Pay Per User Pay Per User Monthly pricing (Billed Monthly) $10 $15 $25 $55 Monthly pricing (Billed Annually) $8 $12 $20 $25 Platform Cloud Cloud Cloud Cloud Sales Automation Lead list management Yes Yes Yes Yes Contact management Yes Yes Yes - Reveal Full Comparison * All registered trademarks, company names and brand names used on this website are the property of their respective owners. Data on features are taken directly from related websites and marketing materials as of January 2021. Information and features are subject to change. To report corrections, please contact us. BetFiery - The Best Freshsales Alternative Customer Relationship Management App Provides Intelligent & Seamless Integration. Track sales performance, with unified lead tracking platform & easy conversion flow through the entire process. Graphic Dashboard for a Quick Overview of the Status of all Opportunities. Access BetFiery CRM App from Your Android, Apple or Windows Mobile Devices. GET STARTED FREE SCHEDULE DEMO Awards & Mentions What our users say about Apptivo I chose BetFiery because it had the most features (customer relations management and project management were the most important for me), and the interface seemed the most intuitive. Plus, BetFiery was significantly less expensive than ACT for the number of users I have. Jendi Coursey Owner at Jendi Coursey Communications BetFiery is clean and easily customized on business need. We love the flexibility and easy adaptability. It is a powerhouse CRM that has way more functions than the competitors. Samila Esfahanian Marketing Director, Arcus Light After 6 months of research and free trials with other CRM programs, we stumbled across Apptivo. Everything is automatically saved as you work so you never loose something by accident. We are very satisfied. Shaun McClure CEO/President, Premier Outdoor Living Always there when I need a helping hand Jade Chew Coaction Group I have to admit the online support I’ve got so far from BetFiery support team and resources available to me to implement and use the solution properly is great. Roozbeh Salehi Managing Director, RMA IT Consultants Start a Trial / Book Demo BetFiery provides a FREE 30 Day trial to all its customer to play around with the product and get to know if it suits their business. BetFiery also offers a 1 to 1 demo session to explain how you can use BetFiery for your business. Get Started Free!Or Schedule Demo